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Customer testimonials

These are extracts from actual feedback we have received from customers over the last few months. We appreciate your kind words, and strive continuously to live up to the expectations you have of us.

"I love the quality of the queen duvet inner I puchased. It is incredibly light but beautifully warm and I only have the spring version of the inner because I have high solar gain. I chose to have a cashmere inner for winter because I didn't want the trouble of two silk inners, something I've had in wool before and found to be fiddly.

Pillows arrived yesterday. Have to say they are great to sleep on. I've had a stiff neck for weeks sleeping on a down pillow but today nothing!! Thanks heaps!" J S Green, Lower Hutt 16.04.07

"Our interest was sparked when we saw a short television documentary relating to the manufacture of  silk duvets(doonas in Australia). A friend purchased one while traveling overseas and raved about its characteristics.  We have slept with alternately wool and down doonas over the years preferring our tired down one which needed replacing. 
We made the decision to try silk and the could not find a retail outlet in Australia and Google lead us to Desertrain. The step up from woolen and mohair blankets to down was one thing but from down to silk is another. Wow what luxury; glorious warmth but your body stays perfectly dry, wonderful!Regards, Kae" Kae & Alan Smith, West Lakes, South Australia 11.06.06

I want to tell you how delighted I am with the Silk Pillow, just received, which I ordered over the ‘phone. It is everything I expected and more. I especially love the little extra touches – the outer case with the silk-embroidered Company Logo and the printed silk ribbon tied around it. Quite the last word in luxury!
For years, when I travelled abroad - and slept in many a ‘dodgy’ bed - I promised myself that, when I retired, I would sleep in the most comfortable bed in the world.
After much experimentation I still haven’t reached my goal. However, your lovely pillow brings me one step nearer!With many thanks, Yours sincerely, Jo"
Jo Mereford-Cowell Waiheke Island 28.03.06

"Thanks for that - the duvet and pillow arrived in excellent condition. My daughter used to start sneezing and itching her eyes every night when she got into bed.  Hasn't happened once this week since we swapped her duvet and pillow for silk!
Thanks again," LucyTelfar Barnard, Wellington 11.03.06

"I am very pleased with my Silk Story pillow and have no hesitation in recommending it. I have used in the past goose down pillows but over time the down can lose it's puff so I was looking for a responsive pillow which could still give appropriate support. After a month of sleeping on the silk filled pillow I have had no problems from an incorrectly supported neck and I am pleased I made the investment in a SilkStory pillow.
My husband and I have found the Medium duvet has lived up to our expectations coping very well with a 'cold fish ' and a 'boiler' at the same time. It is a bonus that the duvet always lays flat which looks a lot nicer than the down doona we had which had an unattractive bulge at the bottom where the feathers congregated. I have been well pleased with my purchases and service. Thank you. " Willow Ravenswood, NSW, Australia 09.03.06

"I first saw the Silk Duvet Inner at the Wn Home & Garden Show. Immediately I ordered one. When it arrived it was beautifully presented and had a full description of manufacture and care.
The Duvet Inner is an absolute luxury on my bed. On one corner it has embroidered "A Silk Story". The silk is on the inside of the fine cotton outer. The one thing I particularly wanted was that it be light in weight. Well, I have been buying bedding for over 40 years and this is the most superior one I have purchased. It is a dream to sleep under because it enfolds the body. Am I imagining it or do I sleep better? I would recommend this Duvet Inner in either of three weights and sizes to every person in New Zealand. Treat yourself! You'll love it!" Margaret Ward, Tawa, Wellington 12.11.05

"Just a note to say how much my husband and I are enjoying The Silk Story Duvet we purchased from you. We are both very pleased with the warmth it provides, especially lately with the southerly change. The duvet feels divine; it is light yet envelopes you in this luxurious softness that is surprisingly warm. We use the duvet as our sole bed cover and have found it to be more than warm enough. I personally also like the fact that I do not have to shake the duvet to redistribute the filling as I did with my previous down and fibre filled ones. Also thank you for the excellent service and quick delivery of our duvet, we will definitely be recommending your pure silk filled duvets to our friends. Thanking you." Doug & Carol Monks, Wellington 26.04.05

"We are completely satisfied with our Queen silk duvet purchased a month ago. At first we were concerned that it is so much thinner and lighter than the feather/down duvet that we had been using for years.It did take us a couple of nights before we got used to the lightness of the duvet but after that, we are convinced that there is nothing more comfortable, warm and luxurious than being wrapped in a pure silk duvet! Definitely a superior product and we would be the first to recommend the silk duvet to anyone who is considering to buy one." L & A Lester, Nelson 18.04.05

"I am totally blown away by the incredible lightness of the silk duvet, and yet so warm and cosy! I can't get over the fact that the silk filling doesn't bunch nor shift like feathers do, and that I don't have to shake my duvet anymore! I find that amazing. I would have no hesitation in recommending the silk duvet to everyone!" G Hanify, Wellington 03.03.05


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